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FAQ's

How fresh is What's Fresh?
We collect from our local producers for each order; so that the produce always come fresh to your door. 
This means that everything in your box (apart from the cheese, of course) is only ever about 12 hours from the cow or the oven! 
Now that's Fresh!

Where do you deliver?
Right now we deliver within South Lanarkshire, including: East Kilbride, Clarkston, Giffnock, Strathaven and all surrounding areas but if you aren't sure whether we can deliver to you, please email info@whatsfre.sh and we'll try to accommodate you!

When will I get my delivery?
At the moment, our deliveries go out on a Friday so if you can place your order before 9pm on Wednesday, that will allow us to process your order and get it to you on time!

How do I return my milk bottles?
All of our milk is delivered in glass bottles. We are confident that you'll love our produce and want to order again so just sit the bottles out for us to collect when we drop off your next order!If for any reason you don't want to order again, we'll arrange to collect the bottles the following week... and we'll be very sad!

Can I make a repeat order?
Yes, we are working on it right now! Until then, simply place an order on our shop whenever you run out!

Can I track my order?
We will let you know an estimated delivery time on Thursday via email. But if you have further questions, just email info@whatsfre.sh or send us a message on social media.

Can I order for another person?
Absolutely! Our service is perfect for family and friends who perhaps can't get to the shops themselves. Or maybe you want to order as a gift for someone! Just order in our online shop and add a different delivery address.

Covid-19 Health and Safety
In response to COVID-19 guidelines, we ensure that staff and suppliers employ safe distancing, operated under strict hygiene conditions. All staff are issued with gloves, disinfectant and hand washing facilities.